All around, we ask for 3–4 weeks to receive your infinity mirror from the day you place your order. That’s 2–3 weeks to manufacture and quality test your order before we ship it out, and once dispatched, it typically takes 3–9 days to arrive at your door.
We can also have the mirror to you in slightly shorter time (2 to 3 weeks) for rushed orders. Send us an email at custom@maytrix.com to let us know you wish to place it on the rush list.
Our infinity mirrors are typically 3.2 inches (8 cm) thick, though this can vary depending on the project scope and design requirements.
You can use these formulas to estimate the weight of your mirror:
In inches (returns weight in pounds):
Estimated Weight (lbs) = Width × Height × 0.0595
In centimeters (returns weight in kilograms):
Estimated Weight (kg) = Width × Height × 0.0042
(Width and height should be the outer dimensions of your mirror.)
Your custom infinity mirror
Extension cable
Installation & mounting kit
Dimmer switch
Power supply
Every piece is shipped in a custom-built wooden crate to ensure maximum protection during transit. This method minimizes handling damage so your mirror arrives in perfect condition.
Simply email a photo of the damaged piece to hello@maytrix.com and we’ll issue a full refund within 24 hours. Your satisfaction and trust are our priority.
If you require a mockup of a logo light, artwork, signature font style, custom shape, UV print, animation, or any other effect, please use the form above. Our experienced Infinity Mirror designers will present you with an Infinity Mirror mockup, usually within 24 hours.
Customers who want to create their own Infinity Mirror can use our generator to mockup text, logo and quote signs in real-time. You can then buy it now or request a quote or assistance.
The Custom Infinity Mirror image generator creates amazingly realistic mockups of an infinity mirror for logos, words, and shapes. You can choose a background to display it on, your color and font style, and even save and send it to a friend for them to edit.
For other unusual piece requirements, our in-house designers use your specifications to create a mockup that provides sizing, shape, additional features, and any other details or relevant diagrams.
Yes! We offer a free design service to all our customers, providing one or more designs for your approval at no extra charge.
If you have a change of mind and wish to amend or cancel your order after payment but before the piece goes into production, we will happily offer a partial or full refund. Once a custom infinity mirror order is approved and has gone into production, we regret that we are no longer able to offer a refund.
Your Custom Infinity Mirror designer will email the design proof to you with a quote for one or more styles, your chosen frame shape, colors, inner rim LED color, UV printed design (if requested), and any other presentation details you requested.
The DESIGN YOUR OWN customizer presents computer-generated mock-ups that might not allow you to achieve your desired layout. If this is the case, please send us an email at custom@maytrix.com with your specifications and what you’re trying to achieve, and one of our designers will create a custom mock-up and quote it for you in no time.
The factor that increases the price is size.
You are free to cancel your order within 24 hours of making your payment. Unfortunately, once your order goes into production, we are unable to accept cancellations and cannot offer a refund. Similarly, as all our infinity mirrors are made to order—specifically to your requirements (size, color, plug type, materials)—we are unable to accept returns.
This is clearly stated in our shipping & returns policy which you can view here:
https://www.maytrix.com/policies/refund-policy
You can apply your discount code during the checkout process.
