Privacy Policy
Last updated: May 29, 2026
At Maytrix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, request a quote, create an account, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Custom design details, uploaded logos, images, or project files
- Payment-related information
Payment information is processed securely by our payment providers. Maytrix does not store your full credit card information.
Website and Usage Information
We may collect information about how you interact with our website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Links clicked
- Time spent on the site
- Referral source
- Cookies and similar tracking technologies
This helps us improve our website, products, advertising, and customer experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Create quotes, mockups, and custom product designs
- Communicate with you about your order or inquiry
- Provide customer support
- Arrange shipping and delivery
- Improve our website and services
- Send marketing emails or promotional messages, if you have opted in
- Prevent fraud, abuse, or unauthorized transactions
- Comply with legal, tax, and business obligations
3. Sharing Your Information
We may share your information with trusted third parties only when needed to operate our business, including:
- Payment processors
- Shipping carriers and freight providers
- Manufacturing and production partners
- Email and marketing platforms
- Website analytics and advertising platforms
- Customer support and business software providers
We do not sell your personal information.
4. Cookies and Tracking Technologies
Maytrix uses cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and support advertising or analytics.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
5. Marketing Communications
If you sign up for emails, request a quote, or make a purchase, we may send you updates, offers, or product-related messages.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at hello@maytrix.com.
6. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.
However, no online system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and maintain business records.
8. Third-Party Links
Our website may contain links to third-party websites or services. Maytrix is not responsible for the privacy practices, content, or policies of third-party websites.
9. Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.
10. Your Privacy Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
To make a privacy-related request, contact us at hello@maytrix.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated date.
12. Contact Us
For questions about this Privacy Policy or how your information is handled, contact us at:
Maytrix
Email: hello@maytrix.com
